Automate hotel CapEx approval and back office workflows
eCapEx automates hotel CapEx approval by integrating requests, approval workflows, budget management, dashboards and reporting in one platform.
Whether managing five properties or a global estate, hotel owner/operators can improve governance, accelerate approvals, and maximise return on capital investments with eCapEx.
Additionally, the technology behind eCapEx can be quickly deployed to other hotel back office workflows.

Features and functionality
For the hotel industry, efficient management of capital expenditures is crucial for increasing operational efficiency, retaining competitive advantage, and improving guest satisfaction. However, capital expenditure management is challenging, especially if your approval process is still paper based.
Whether it’s upgrading the hotel lobby or refurbishing kitchen facilities, managing the associated budgets, supplier quotes, business cases, vendor contracts, invoices, and tracking approved proposals manually on paper is inefficient and lacks visibility.
Developed by ePartner Consulting Ltd, eCapEx is a capital expenditure approval software that brings CapEx requests, approval workflows, budget management, dashboards and reporting together in one integrated platform.
This core CapEx functionality can be extended with additional capabilities for capital planning, forecasting and post-investment review, giving organisations the flexibility to build the CapEx management solution they need.
- CapEx planning
- CapEx budgeting
- CapEx requests
- CapEx approval
- CapEx management and reporting
- CapEx post-investment review

Early collaboration with colleagues to identify CapEx needs and submit new ideas/wish list proposals for early consent.
Prioritise projects based on strategic alignment, risk, or financial metrics.

Create or import period budgets and allocate them to business units, asset categories, etc.
Adjust, claw back, assign, and reassign budgets throughout the year.

Replace paper forms, spreadsheets and email-based requests with electronic CapEx requests.
Assign requests to budgets or projects.

Automatically route capital expenditure requests through an approval, rejection, and clarification workflow.
Send notifications as each step starts and periodic reminders when necessary.

Manage your entire CapEx portfolio in a single platform.
Get real-time visibility of project status, budget position, cycle times, etc.
Export data or schedule an automated report to be sent to colleagues at specific intervals.

Automatically initiate PIRs at defined intervals to ensure every investment delivers measurable value.
Millennium Hotels and Resorts is a global hospitality brand with a diverse collection of hotels across four continents and 80 destinations.
Using eCapEx, Millennium Hotels and Resorts automated a complex CapEx approval workflow involving up to 28 approval steps across its international portfolio of 100+ hotels.
The success of the initial implementation led to additional process automation projects across the organisation.
Verified reviews from trusted sources
Read real eCapEx reviews from G2, the world’s largest and most trusted data source for B2B software.

“What I like best about eCapEx is how it streamlines the capital expenditure approval process, making planning, approvals, and tracking much more efficient and transparent.”
“eCapEx improves visibility [of] approvals, budgets, and spending, reducing the need for manual tracking and follow-ups.”
Verified User in Consumer Services
Mid-Market (51-1000 emp.)

“I like it because this tool is simple, intuitive and flexible.”
Alex V.
Financial analyst
Enterprise (> 1000 employees)
Already a customer? Write a review on G2.
“I would like to extend my sincere gratitude to you and your team for your dedication, due diligence, professional insights, and relentless efforts in making this project a smooth and successful endeavour. Your commitment and expertise have been truly invaluable.”
Aung Kyaw Moe
Vice President, Global IT Infrastructure & Cybersecurity
Millennium Hotels and Resorts
“As an IT support group, we offer our business colleagues choices. The decision to select Process Director/Cloud Edition was made by the Divisional CFO, as the prototype of the CapEx process worked to his satisfaction. From an IT perspective, we were also genuinely pleased with the pilot.”
Chris Broe
Group CIO
Rentokil Initial
“We love the simplicity of the system. The actual form has not changed much. You now complete it online. It still captures all the same information. Crucially, the quality of submitted requests has improved as certain fields are auto-filled, calculated automatically or contain rules such as a mandatory field or display a warning if certain conditions are not met. We’ve made the process tighter and more consistent.”
Nick Taylor
Finance Director
Millennium Hotels and Resorts
“I have been really impressed by the speed with which this capability has been developed and how flexible it has been to meet our requirements.”
Hilton Hess
Finance Director
Rentokil Initial
“Great working with you and would definitely recommend ePC going forward, which is a credit to your technical knowledge, customer service and patience.”
Struan Robertson
Group Accountant
Millennium Hotels and Resorts
Automate hotel back office workflows
Hoteliers (and the wider hospitality industry) are increasingly automating manual hotel back office functions like capital expenditure approval to improve hotel operations, reduce operating costs, and increase productivity.
From mergers and acquisitions to employee onboarding, the technology behind eCapEx can be quickly deployed to other hotel back office workflows within your hotel group, allowing you to reduce the load on your staff and multiply your return on investment many times over.
Invoice management
Supplier approval
Contract management
Purchase requisition
Employee onboarding and offboarding
Holiday approval
Expenses approval
Mergers and acquisitions
Risk management
Change management
Supply chain management
Health & Safety reporting
Asset management
New product approval
Inventory management
Ready to talk
Are you interested in automating your capital expenditure approval processes?


