Skip to main content

Automate hotel CapEx approval and back office workflows

eCapEx automates the hotel CapEx lifecycle – from planning and budgeting to approval, tracking and post-investment review.

Whether managing five properties or a global estate, hotel owner/operators can improve governance, accelerate approvals, and maximise return on capital investments with eCapEx.

Additionally, the technology behind eCapEx can be quickly deployed to other hotel back office workflows.

hotels-and-hospitality

Features and functionality

For the hotel industry, efficient management of capital expenditures is crucial for increasing operational efficiency, retaining competitive advantage, and improving guest satisfaction. However, capital expenditure management is challenging, especially if your approval process is still paper based.

Whether it’s upgrading the hotel lobby or refurbishing kitchen facilities, managing the associated budgets, supplier quotes, business cases, vendor contracts, invoices, and tracking approved proposals manually on paper is inefficient and lacks visibility.

Solutions like eCapEx help capital-intensive industries such as hospitality automate the full CapEx lifecycle – including budgeting, prioritisation, approvals, and post-investment reviews.

capex-planning
CapEx planning

Early collaboration with colleagues to identify CapEx needs and submit new ideas/wish list proposals for early consent.

Prioritise projects based on strategic alignment, risk profile, or financial metrics.

budget-availability
CapEx budgeting

Create/import and collaborate on budgets based on your prioritised list of projects.

Import budgets at the beginning of the financial year, assign them to business units and asset categories, and then adjust, claw back, assign (and reassign) throughout the year.

capex-requests
CapEx requests

Submit requests electronically with built-in logic and real-time data validation to ensure they are consistently evaluated and aligned with corporate strategy.

Effortlessly assign capital expenditure requests to budgets or predefined projects.

parallel-workflow
CapEx approval

Automatically route capital expenditure requests through an approval, rejection, and clarification workflow.

Send notifications as each step starts and periodic reminders when necessary.

ecapex-budget-dashboard
CapEx management and reporting

Manage your entire CapEx portfolio in a single platform, eliminating data siloes across the organisation.

Get real-time visibility of project status and budget consumption.

Once an initiator raises a request, they have complete visibility over where it is, who it is with, and how long it has been with them. The initiator can, if necessary, nudge the right person because they know who has it.

post-implementation-review
CapEx post-investment review

Automatically initiate PIRs at defined intervals.

A simple follow-up could ask a user to confirm the request was completed, along with the completion date, final costs, and details.

However, a more detailed PIR could include original objectives/forecasts, actual outcomes, and lessons learned.

millennium-hotels-and-resorts-logo

Millennium Hotels and Resorts is a global hospitality brand with a diverse collection of hotels across four continents and 80 destinations.

Using eCapEx, Millennium Hotels and Resorts automated a complex CapEx approval workflow involving up to 28 approval steps across its international portfolio of 100+ hotels.

The success of the initial implementation led to additional process automation projects across the organisation.

aman-hotels-luxury-resort

aman-hotels

Aman Hotels

Aman Hotels is one of the world’s most pioneering lifestyle brands.

The company, with 35 hotels, resorts, and residence developments in 20 countries, have automated their worldwide request for approval (RFA) and CapEx approval process with eCapEx.

Verified reviews from trusted sources

g2-logo-red

Read real eCapEx reviews from G2, the world’s largest and most trusted data source for B2B software.

4.5-stars
Streamlined, Transparent CapEx Approvals with eCapEx

“What I like best about eCapEx is how it streamlines the capital expenditure approval process, making planning, approvals, and tracking much more efficient and transparent.”

“eCapEx improves visibility [of] approvals, budgets, and spending, reducing the need for manual tracking and follow-ups.”

Verified User in Consumer Services
Mid-Market (51-1000 emp.)

5-stars
Simple, Intuitive, and Flexible Tool

“I like it because this tool is simple, intuitive and flexible.”

Alex V.
Financial analyst
Enterprise (> 1000 employees)

    Already a customer? Write a review on G2.

    “I would like to extend my sincere gratitude to you and your team for your dedication, due diligence, professional insights, and relentless efforts in making this project a smooth and successful endeavour. Your commitment and expertise have been truly invaluable.”

    Aung Kyaw Moe
    Vice President, Global IT Infrastructure & Cybersecurity
    Millennium Hotels and Resorts

    “As an IT support group, we offer our business colleagues choices. The decision to select Process Director/Cloud Edition was made by the Divisional CFO, as the prototype of the CapEx process worked to his satisfaction. From an IT perspective, we were also genuinely pleased with the pilot.”

    Chris Broe
    Group CIO
    Rentokil Initial

    “We love the simplicity of the system. The actual form has not changed much. You now complete it online. It still captures all the same information. Crucially, the quality of submitted requests has improved as certain fields are auto-filled, calculated automatically or contain rules such as a mandatory field or display a warning if certain conditions are not met. We’ve made the process tighter and more consistent.”

    Nick Taylor
    Finance Director
    Millennium Hotels and Resorts

    “I have been really impressed by the speed with which this capability has been developed and how flexible it has been to meet our requirements.”

    Hilton Hess
    Finance Director
    Rentokil Initial

    “Great working with you and would definitely recommend ePC going forward, which is a credit to your technical knowledge, customer service and patience.”

    Struan Robertson
    Group Accountant
    Millennium Hotels and Resorts

      Automate hotel back office workflows with Process Director

      Hoteliers (and the wider hospitality industry) are increasingly automating manual hotel back office functions like capital expenditure approval to improve hotel operations, reduce operating costs, and increase productivity.

      From mergers and acquisitions to employee onboarding, the technology behind eCapEx can be quickly deployed to other hotel back office workflows within your hotel group, allowing you to reduce the load on your staff and multiply your return on investment many times over.

      Ready to talk

      Are you interested in automating your capital expenditure approval processes?